11/22/2023 0 Comments Show summary writer jobs![]() Greets customers in a timely, friendly manner and obtains vehicle information. Obtains customer and vehicle data prior to arrival when possible. Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.Įxplains the work performed and the repair order charges to the customer. Prepares a repair order showing time, cost and labor estimates for service. Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.Ĭonfers with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs. Ability to deal with problems involving several concrete variables in standardized situationsĬandidates must successfully complete criminal and motor vehicle background check and pre-employment drug screening.Īdvises customers about necessary service for routine maintenance. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Ībility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to speak effectively before groups of customers or employees of organization.Ībility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to write routine reports and correspondence. Proficient in Windows base programs and can type at a reasonable speed.Ībility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. ![]() Solid verbal, written, and interpersonal communication skills are required.Įxperience working independently with minimal supervision is required. The mission of the Service Advisor is to satisfy the service and repair concerns of all customers who bring their vehicles in for service, ensure that service is performed with the highest level of quality and operate the department so that it contributes to the company's profitability.Ģ-3 Years' experience in automotive repair management as a Service Manager or Automotive Shop Manager.Įxcellent customer service skills and experience is required. The Service Advisor for the NAPA AutoCare Center in Buford (Full Line Auto Care) is the person in charge of all service department operations. ![]() ![]() Seeking Spanish Speaking Service Advisor / Service Writer. ![]()
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